Terms of Service

Last Updated: January 15, 2025

1. Introduction & Acceptance

Welcome to NebulaAPI, a developer-first utility API platform. These Terms of Service ("Terms") govern your access to and use of our API services, documentation platform, payment systems, support features, file storage, and related products (collectively, the "Services"). These Terms constitute a binding agreement between you ("User") and Aravindh M, operating independently as the brand "NebulaAPI" ("Operator"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.

2. Account Registration

Google OAuth:Account creation requires Google authentication and providing accurate profile information.

API Security:Maintain confidentiality of API keys, authentication tokens, and account credentials.

Age Requirement:You must be at least 18 years old or the age of majority in your jurisdiction.

Account Responsibility:You are responsible for all activities under your account and maintaining account security.

3. API Usage & Service Access

Comply with rate limits and usage quotas for your subscription tier

Use APIs only for legitimate business purposes and applications

Implement proper error handling and retry mechanisms

Monitor usage through our analytics dashboard

4. Payment Terms & Billing

Payment Processing:Payments processed through Cashfree (India) and international payment options (International) with secure encryption.

Subscription Billing:Monthly or annual billing cycles with automatic renewal unless cancelled.

Usage Overages:Additional charges apply for usage exceeding plan limits with prior notification.

Refund Policy:Pro-rated refunds available for annual subscriptions cancelled within 30 days.

5. Prohibited Uses & Restrictions

The following activities are strictly prohibited:

Illegal activities, spam, malware distribution, or harmful content

Reverse engineering, decompiling, or attempting to extract source code

Circumventing rate limits, security measures, or access controls

Sharing API keys or reselling access without authorization

6. Data Protection & Privacy

We are committed to protecting your data and privacy:

Data Encryption

End-to-end encryption for all data transmission

Secure Storage

Secure AWS S3 storage with access controls

Privacy Compliance

GDPR and CCPA compliance for data rights

Security Audits

Regular security audits and vulnerability assessments

7. Service Availability & Support

Uptime Commitment:99.9% uptime SLA with status page monitoring and incident notifications.

Support Channels:Live chat, email support, and comprehensive documentation available 24/7.

Maintenance Windows:Scheduled maintenance with advance notice and minimal service disruption.

8. Limitation of Liability

NEBULAAPI IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR ARAVINDH M DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

THE OPERATOR'S TOTAL CUMULATIVE LIABILITY FOR ALL DIRECT CLAIMS OR DIRECT ACTIONS ARISING OUT OF THESE TERMS OR THE USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO NEBULAAPI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL THE OPERATOR BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

9. Termination & Account Closure

User Termination:Cancel subscription anytime through account dashboard with immediate effect.

Service Termination:We may suspend or terminate accounts for Terms violations with notice.

Data Retention:Account data retained for 30 days after termination for recovery purposes.

10. Contact & Legal Information

For questions about these Terms, legal matters, or notices, please contact us. These Terms shall be governed by and construed in accordance with the laws of the State of Tamil Nadu, India, without regard to its conflict of law provisions:

Legal & Support Inquiries

Email: nebulalab.io@gmail.com

Support Team

Live Chat Support

NebulaAPI - Building the future of API development