Welcome to NebulaAPI, a comprehensive developer-first API platform. These Terms of Service ("Terms") govern your access to and use of our API services, documentation platform, payment systems, support features, file storage, and related products (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.
2. Account Registration
Google OAuth:Account creation requires Google authentication and providing accurate profile information.
API Security:Maintain confidentiality of API keys, authentication tokens, and account credentials.
Age Requirement:You must be at least 18 years old or the age of majority in your jurisdiction.
Account Responsibility:You are responsible for all activities under your account and maintaining account security.
3. API Usage & Service Access
Comply with rate limits and usage quotas for your subscription tier
Use APIs only for legitimate business purposes and applications
Implement proper error handling and retry mechanisms
Monitor usage through our analytics dashboard
4. Payment Terms & Billing
Payment Processing:Payments processed through Razorpay (India) and PayPal (International) with secure encryption.
Subscription Billing:Monthly or annual billing cycles with automatic renewal unless cancelled.
Usage Overages:Additional charges apply for usage exceeding plan limits with prior notification.
Refund Policy:Pro-rated refunds available for annual subscriptions cancelled within 30 days.
5. Prohibited Uses & Restrictions
The following activities are strictly prohibited:
Illegal activities, spam, malware distribution, or harmful content
Reverse engineering, decompiling, or attempting to extract source code
Circumventing rate limits, security measures, or access controls
Sharing API keys or reselling access without authorization
6. Data Protection & Privacy
We are committed to protecting your data and privacy:
Data Encryption
End-to-end encryption for all data transmission
Secure Storage
Secure AWS S3 storage with access controls
Privacy Compliance
GDPR and CCPA compliance for data rights
Security Audits
Regular security audits and vulnerability assessments
7. Service Availability & Support
Uptime Commitment:99.9% uptime SLA with status page monitoring and incident notifications.
Support Channels:Live chat, email support, and comprehensive documentation available 24/7.
Maintenance Windows:Scheduled maintenance with advance notice and minimal service disruption.
8. Limitation of Liability
NebulaAPI provides services "as is" without warranties. Our liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages. Users are responsible for implementing appropriate backup and disaster recovery measures.
9. Termination & Account Closure
User Termination:Cancel subscription anytime through account dashboard with immediate effect.
Service Termination:We may suspend or terminate accounts for Terms violations with notice.
Data Retention:Account data retained for 30 days after termination for recovery purposes.
10. Contact & Legal Information
For questions about these Terms or legal matters, please contact us:
Nebulaapi